Privacy Policy (GDPR)

Last updated: 16 December 2025

This Privacy Policy explains how Smart Tax Advisors (smartax.gr) collects, uses, and protects your personal data when you visit our website or contact us.

1) Data Controller – Contact

The Data Controller is Smart Tax Advisors (smartax.gr).
Address: Granikou 7, 15125, Marousi, Attica, Greece
Email: [email protected]
Phone: +30 2100102070, +30 6945875867

2) What data we collect

Depending on how you use the website, we may collect:

  • Data you provide to us (e.g., via contact form): full name, email, phone number, message.
  • Technical/security data (e.g., IP address, date/time of access, device/browser type) via server logs for security, troubleshooting, and protection against misuse.

3) Purposes and legal basis

We process your personal data for:

  1. Responding to requests and communications (contact form/email) – legitimate interests and/or pre-contractual steps when it relates to services.
  2. Providing tax/advisory services (when you become a client) – performance of a contract and/or pre-contractual steps.
  3. Compliance with legal obligations (accounting/tax/regulatory) – legal obligation.
  4. Website and system security, fraud prevention, incident management – legitimate interests.

4) Recipients (who may receive your data)

Your data may be shared only when necessary with:

  • website hosting and technical support providers,
  • email/communication service providers,
  • partners/subcontractors supporting us technically or operationally (under confidentiality/data processing agreements),
  • public authorities, where required by law.

We do not sell your personal data.

5) Transfers outside the EU/EEA

We aim to process data within the EU/EEA. If a transfer outside the EU/EEA is necessary, it will take place only with appropriate safeguards (e.g., Standard Contractual Clauses).

6) Retention period

We keep data:

  • contact requests: as long as needed to respond, plus a reasonable archiving period,
  • clients/contracts/invoices: as required by contract and applicable law,
  • technical data/logs: for a limited period needed for security and incident investigation.

7) Your rights

You have the right to access, rectify, erase, restrict processing, data portability, object, and withdraw consent (where consent is the legal basis).
To exercise your rights, contact [email protected].

8) Complaints

If you believe your rights are infringed, you may lodge a complaint with the Hellenic Data Protection Authority (HDPA).

9) Security

We apply reasonable technical and organizational measures to protect your data (access controls, updates, backups, and safeguards against malicious activity).

10) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date will be revised accordingly.

Cookie Policy

Last updated: 16 December 2025

1) What cookies are

Cookies are small files stored on your device that help the website function properly, remember preferences, and/or collect usage statistics.

2) Types of cookies we may use

Our website may use:

  • Strictly necessary cookies: essential for core functionality (e.g., security, forms, basic settings).
  • Preference cookies: to remember your choices (e.g., language), if applicable.
  • Analytics/statistics cookies: for aggregated usage statistics (only if enabled and you consent).
  • Marketing/advertising cookies: only if such services are used and you consent.

3) Consent and cookie settings

If/when non-essential cookies are used, a cookie banner/settings tool will allow you to accept, reject, or manage cookie categories.

4) How to delete/block cookies in your browser

You can delete or block cookies at any time via your browser settings. Note: blocking strictly necessary cookies may affect website functionality.

5) Contact

For questions about cookies or personal data: [email protected]